OFFXP: E-Mail Reply Sent from Eudora Is Different from Original Message Sent from Outlook (292087)


The information in this article applies to:

  • Microsoft Word 2002
  • Microsoft Outlook 2002
This article was previously published under Q292087
WARNING:This information is preliminary and has not been confirmed or tested by Microsoft. Use only with discretion.

SYMPTOMS

When you view a reply to a message that you have sent, you may notice the following behaviors:
  • Symbols that you inserted into the original message are incorrect.
  • Tables that you inserted into the original message are not displayed.

CAUSE

This behavior can occur if the following conditions are true:
  • You configure Microsoft Outlook to send e-mail in Hypertext Markup Language (HTML) format.
  • You configure Outlook to use Microsoft Word as its e-mail editor.
  • You reply to the sent message by using the Qualcomm Eudora e-mail program.
Some inserted symbols are not translated correctly between the different HTML formatting methods used by Outlook and Eudora.

WORKAROUND

To work around this issue, use Outlook to reply to HTML-formatted e-mail messages that contain tables and symbols.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:10/31/2003
Keywords:kbnofix kbprb KB292087
©2003 Microsoft Corporation. All rights reserved.