OFFXP: You Are Prompted for User Name When You Start a Program on Windows NT or Windows 2000 (290378)


The information in this article applies to:

  • Microsoft Word 2002
  • Microsoft Excel 2002
  • Microsoft Outlook 2002
  • Microsoft PowerPoint 2002
  • Microsoft FrontPage 2002
  • Microsoft Access 2002
  • the operating system: Microsoft Windows NT
  • the operating system: Microsoft Windows 2000
This article was previously published under Q290378

SYMPTOMS

When you start a Microsoft Office XP program, a Windows Installer dialog box appears. After the Windows Installer finishes configuring Microsoft Office XP, the User Name dialog box appears, prompting you for your name and your initials.

CAUSE

This behavior occurs when the following conditions are all true:
  • Your computer is running Microsoft Windows NT version 4.0 or Microsoft Windows 2000.
  • You are running an Office XP program for the first time.
  • A different user was logged on to the computer when Office XP was installed.

MORE INFORMATION

You will not be prompted for your name a second time.
Modification Type:MinorLast Reviewed:1/3/2006
Keywords:kbprb KB290378
©2004 Microsoft Corporation. All rights reserved.