OL2002: Error Message Appears When You Save to Drafts Folder Either Online or Offline (290009)
The information in this article applies to:
This article was previously published under Q290009 SYMPTOMS When you are online and you try to save a message in the
Drafts folder, you may receive the following error message:
Error: The item could not be saved to this folder. The
folder has been deleted or moved, or you do not have permission. Do you want to
save a copy of it in the default folder for the item? When you click
Yes to close the error message, you may receive the following error
message: Operation Failed When you are
offline and you try to save a message in the Drafts folder, you may receive the
following error message: Sync error (logged in deleted
items), and item you tried to save moved to "Synchronization failures"
CAUSE This behavior can occur if your mailbox is over its size
limit. WORKAROUND To work around either issue, archive or delete messages
until the size of the mailbox is under the size limit. STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
Modification Type: | Minor | Last Reviewed: | 12/6/2002 |
---|
Keywords: | kbbug kberrmsg KB290009 |
---|
|