OL2002: Cannot Create New Message While Word Is in Lengthy Search for a Web Page (289960)



The information in this article applies to:

  • Microsoft Outlook 2002

This article was previously published under Q289960

SYMPTOMS

While you are using Microsoft Word as your e-mail editor in Outlook 2002, when you try to load a Web page that is invalid or that takes a long time to load, you cannot create a new message when you switch back to Outlook 2002. The program is no longer responding.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kbbug kbpending kbui KB289960