Cannot Access Files or Folders Whose Names Contain Lowercase DBCS Latin Characters Created in MS-DOS (288132)



The information in this article applies to:

  • Microsoft Windows NT Server 4.0 Terminal Server Edition
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Server, Enterprise Edition 4.0

This article was previously published under Q288132

SYMPTOMS

When you attempt to gain access to files or folders whose names contain lowercase double-byte character set (DBCS) characters that are created by MS-DOS, you cannot access the files or folders, and the following error message may appear:
Path\Folder is not accessible, the folder was moved or removed.

CAUSE

All characters in the MS-DOS character set must be in uppercase letters in accordance with the 8.3 file naming convention. However, the Japanese version of MS-DOS does not distinguish between uppercase and lowercase letters. The Windows 2000 FAT file system supports long file names that are recorded in Unicode and short file names that are compatible with MS-DOS. Windows 2000 follows the 8.3 file name format; therefore, Windows 2000 may not be able to handle file names that contain lowercase DBCS characters that are created by the Japanese version of MS-DOS.

WORKAROUND

Use one of the following workarounds to access these files or folders:
  • Rename the files or folders with uppercase letters in MS-DOS.
  • Share the files or folders across a network from a computer that is running Microsoft Windows 95 or Microsoft Windows 98.

MORE INFORMATION

This behavior does not occur in Windows 95 or Windows 98. Windows NT and Windows 2000 include case tables that map the wide-Latin alphabetical characters, in compliance with the Unicode specification. Windows 95 and Windows 98 do not.

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

100108 Overview of FAT, HPFS, and NTFS File Systems


Modification Type:MajorLast Reviewed:6/29/2004
Keywords:kbenv kberrmsg kbprb KB288132