OL2002: The Subject Line Is Blank When You Check the Addressee Properties (288089)



The information in this article applies to:

  • Microsoft Outlook 2002

This article was previously published under Q288089

SYMPTOMS

When you create a message in Outlook 2002 with Microsoft Word as your e-mail editor and you check the properties of a name from the either the To or the Cc fields, the Subject line becomes blank or reverts to a previously saved text. This only applies when you use contacts from a Global Address list in a Microsoft Exchange server.

WORKAROUND

To work around this problem, click Save on the File menu, to save the message before you check the properties of the recipient.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kbbug KB288089