OL2002: Posts Do Not Honor Line Breaks in Plain Text Format (287816)


The information in this article applies to:

  • Microsoft Outlook 2002
This article was previously published under Q287816

SYMPTOMS

When you create a new plain text formatted post that contains line breaks, the line breaks are removed when the Auto Remove Line Breaks feature is enabled unless there are two successive line breaks. However, the posts do not display any indication that this has occurred, other than the change in formatting. The information bar message about extra line breaks does not appear, either in the Preview pane or when you read the post. This processing appears to happen when the message is initially posted.

Message items display the information bar as expected when the line breaks are removed.

WORKAROUND

Use one of the following methods to work around this problem.

NOTE: If you edit the existing post and you save the changes before you use one of the following methods, the line breaks are lost and can only be replaced manually.
  • Disable the feature that removes extra line breaks. Make note that this method disables the feature for all plain text items. To do this:
    1. Open Outlook 2002.
    2. On the Tools menu, click Options.
    3. On the Preferences tab, click the E-mail Options button.
    4. Click to clear the Remove extra line breaks in plain text messages check box.
    5. Click OK twice.
    -or-

  • Use Hypertext Markup Language (HTML) or Microsoft Outlook Rich Text formats. You change the format for individual messages, or for all messages. Use the following steps to change the format for all messages:
    1. Open Outlook.
    2. On the Tools menu, click Options.
    3. Click the Mail Format tab.
    4. Click either HTML or Rich Text in the Message Format section.
    5. Click OK.
    Use the following steps to change the format for individual messages (when you create a post item):

    1. Open Outlook.
    2. On the File menu, click New, and then click Post in This Folder.
    3. Click Format, click HTML or Format, and then click Rich Text (if the desired option is missing, click Plain Text first, and both options appear).
    For existing items, click Edit, and then click Revise Contents while in the post item before you change the format.

    -or-

  • Click to clear the Unwrap Text check box that is inside the post item. This method allows you to restore the line breaks that were removed. To do this:
    1. Open Outlook.
    2. Open the post item.
    3. Click Format.
    4. Click to clear the Unwrap Text check box.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:6/27/2001
Keywords:kbbug KB287816
©2002 Microsoft Corporation. All rights reserved.