Stop Error 0x7B Appears When You Start Windows NT Server 4.0 on a Compaq ProLiant 800 (287220)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0
This article was previously published under Q287220

SYMPTOMS

When you are running Windows NT Server 4.0 Service Pack 4 on a Compaq ProLiant 800 computer equipped with a Symbios onboard SCSI controller, the following error message may appear when you start the computer:
STOP 0x0000007b (0xf4013bd8, 0xc0000034, 0x00000000, 0x00000000)

RESOLUTION

To resolve this behavior, copy the Symc810.sys file from a parallel installation to the original installation:
  1. Install a parallel copy of Windows NT Server 4.0 on a second partition. During installation, the operating system detects the SCSI controller as a Symbios 810.
  2. In Windows Explorer, copy Symc810.sys from the parallel installation to the C:\Winnt.sys\System32 folder in the original installation.
  3. Restart the computer in the original installation.

MORE INFORMATION

To avoid this behavior, obtain and install the latest version of the driver from the manufacturer.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

For information about how to contact Compaq Computer Corp., click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Modification Type:MajorLast Reviewed:8/8/2001
Keywords:kb3rdparty kbenv kbHardware kbprb KB287220
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