OL2002: (CIW) Outlook Creates a Folder Named %USERPROFILE% When You Deploy a PST with Default Settings (287068)



The information in this article applies to:

  • Microsoft Outlook 2002

This article was previously published under Q287068

SYMPTOMS

When you deploy Outlook 2002 with the Microsoft Office 2002 Custom Installation Wizard (CIW), personal folders (.pst) files are created in the following folder

C:\Program Files\Common Files\SYSTEM\Mapi\1033\%USERPROFILE%\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst

instead being created in the following folder:

C:\Windows\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst

CAUSE

This problem occurs because Microsoft Windows 9x clients do not understand the variable % USERPROFILE%. This value is treated as a literal string and cannot be resolved to an actual path name.

When you deploy to Microsoft Windows NT or Microsoft Windows 2000, this problem does not occur.

RESOLUTION

To resolve this problem, either type in a full path of the location that the file is to be stored or use another variable such as %USERNAME%, which is resolved correctly by Windows 9x clients.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION


Modification Type:MajorLast Reviewed:4/27/2001
Keywords:kbbug KB287068