You receive an "The document 'Filename' caused a serious error the last time it was opened .Would you like to continue opening it?" error message when you open a file in Excel or in Word (286017)
The information in this article applies to:
- Microsoft Office 2003, All Editions
- Microsoft Office Excel 2003
- Microsoft Excel 2002
- Microsoft Office Word 2003
- Microsoft Word 2002
- Microsoft Works Suite 2003
- Microsoft Works Suite 2002
This article was previously published under Q286017 SYMPTOMS When you try to open a file that Microsoft Excel or
Microsoft Word could not open previously, you receive the following error
message: The document
'Filename' caused a serious error the last time it
was opened. Would you like to continue opening it? You receive this
message every time that you try to open the file. CAUSE The file appears on the list of disabled files for the
Microsoft Office program. The program adds a file to this list if the file
causes a serious error, such as causing the program to quit unexpectedly
(crash) during two or more attempts to open it.
This message lets you
avoid potential problems that may occur if you open the file.RESOLUTION Remove the file from the list of disabled files.
To view the list of disabled files, click About Microsoft Program on the Help menu, and then click Disabled Items. To re-enable one of the listed items, click to select the item,
and then click Enable.
Note Although a file is enabled, the program may still not be able to
open it. The file may still cause serious errors.
| Modification Type: | Minor | Last Reviewed: | 1/6/2006 |
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| Keywords: | kbopenfile kberrmsg kbFEA kbprb KB286017 kbAudEndUser |
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