CAUSE
During the creation of the Site Server database, the DBSetup program executes the following SQL statement.
exec sp_server_info 500 select 501,NULL,1 where 'a'='A' select
504,c.name,c.description,c.definition from master.dbo.syscharsets
c,master.dbo.syscharsets c1,master.dbo.sysconfigures f where f.config=1123
and f.value=c1.id and c1.csid=c.id set textsize 2147483647 set
ansi_defaults on set cursor_close_on_commit off set implicit_transactions
off
This statement contains a reference to a sort order ID that is not in the Sysconfigures table when the default sort order is set to
Japanese.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Site Server service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The Japanese version of this fix should have the following file attributes or later:
Date Time Size File name Platform
-------------------------------------------------------------
01/19/2001 19:49 7.0.0.1315 2,475,008 DBSETUPDS.exe Alpha
01/19/2001 19:50 7.0.1315.0 1,308,944 UAS.exe Alpha
01/19/2001 19:47 7.0.0.1315 2,263,040 DBSETUP.exe x86
01/19/2001 19:47 7.0.1315.0 677,360 UAS.exe x86