Performance May Be Slow on Computer Running Windows 2000 Professional and WinGate (285042)


The information in this article applies to:

  • Microsoft Windows 2000 Professional
This article was previously published under Q285042

SYMPTOMS

When you start a Microsoft Windows 2000 Professional-based computer that is running Deerfield.com's WinGate program, you may notice poor speed performance. Task Manager shows that a Svchost.exe process is taking 99 percent of the CPU usage. When you analyze the .dll files running within that Svchost.exe, you find the Wglsp.dll file is among the list.

CAUSE

This behavior can occur because the Wglsp.dll file can slow down performance in the Svchost.exe process.

WORKAROUND

To work around this behavior, rename Wglsp.dll to Wglsp.old, and then restart the computer.

MORE INFORMATION

Wglsp.exe is the WinGate Winsock proxy client file. WinGate states that this version of the software is compatible with Windows 2000 Professional. However, the slow performance may be due to the Wglsp.dll file, and renaming the file may help.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

For information about how to contact WinGate or Deerfield.com, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Modification Type:MajorLast Reviewed:11/5/2003
Keywords:kbprb KB285042
©2003 Microsoft Corporation. All rights reserved.