Games error message: Error starting program the Msvp60.dll file is linked to missing export Msvcrt.dll (284284)


The information in this article applies to:

  • Microsoft Age of Mythology
  • Microsoft Age of Mythology: The Titans
  • Microsoft Crimson Skies
  • Microsoft Impossible Creatures
This article was previously published under Q284284

SYMPTOMS

When you try to start one of the Microsoft games listed "Applies to" section, you may receive the following error message:
ERROR starting program the MSVCP60.DLL file is linked to missing export MSVCRT.dll:_lc_collate_cp

CAUSE

This issue may occur if any one of the following conditions is true:
  • You install the program, and then you try to start the program before you restart your computer.
  • The Windows Libraries Update is not installed on your computer.
  • The Msvcrt.dll file is missing or damaged.

RESOLUTION

To resolve this issue, use the following methods in the order that they appear in.

Extract a new copy of the Msvcrt.dll file

To resolve this issue, extract a new copy of the Msvcrt.dll file from the original Microsoft Windows installation CD or floppy disk to the following folder:

drive:\Windows\System

In this example, drive is the drive letter of the hard disk where Microsoft Windows is installed.

Note These steps are for Windows 98 only.
  1. Click Start, click Run, type sfc in the Open box, and then click OK.
  2. Click Extract one file from installation disk.
  3. In the text box, type msvcrt.dll, and then click Start.
  4. Click OK, and then follow the instructions to back up the existing file before you overwrite it.
  5. If you are prompted to restart the computer, click Yes.
For more information about how to extract files from the Windows CD or a Windows floppy disk, click the following article number to view the article in the Microsoft Knowledge Base:

129605 How to: Extract original compressed Windows files

If the issue continues to occur, go to the next method.

Copy the Msvcrt.dll File from the Game Disc

  1. Insert the game CD in your CD drive.
  2. Click Start, point to Programs, and then click Windows Explorer.
  3. Click the CD drive that contains the Microsoft game.
  4. Double-click the Game folder.
  5. Right-click the Msvcrt.dll file, and then click Copy.
  6. Click the Windows\System folder.
  7. Right-click an empty area in the System folder, and then click Paste.
  8. Click Yes to overwrite the file.
  9. Restart your computer.
If the issue continues to occur, go to the next method.

Download and then install the Windows Libraries Update

To download and install the Windows Libraries Update, follow these steps.

Note These steps are for Windows 98 only.
  1. Visit the following Microsoft Web site:

    http://www.microsoft.com/windows98/downloads/contents/WURecommended/S_WUFeatured/Libraries/Default.asp

  2. Follow the instructions that appear on the screen to download and install the Windows Libraries Update.
Modification Type:MinorLast Reviewed:1/27/2006
Keywords:kbsetup KB284284
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