Internet Explorer Prompts You to Save Kgaccept.asp Instead of Submitting Your Certificate Request (283333)
The information in this article applies to:
- Microsoft Internet Explorer version 6 for Windows XP
- Microsoft Internet Explorer version 6 for Windows XP 64-Bit Edition
This article was previously published under Q283333 SYMPTOMS
After you complete the certificate enrollment form in Internet Explorer and then click Submit to send your client certificate request, Internet Explorer may neither submit your request to the certificate authority nor prompt you to automatically install the certificate. Instead, Internet Explorer may prompt you to save the Kgaccept.asp Web page to a file.
The issue occurs when the request goes from your Microsoft Windows XP-based computer to a Microsoft Windows NT 4.0 Service Pack 6-based certificate authority.
WORKAROUND
To work around this issue, the administrator of the Web site needs to update the Browscap.ini file. The following Knowledge Base article describes how to perform this update:
311227 HOW TO: Add Internet Explorer 6.0 Information to the Browscap.ini File
| Modification Type: | Major | Last Reviewed: | 10/29/2003 |
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| Keywords: | kbnetwork kbpolicy kbprb KB283333 |
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