SMS: ODP Schedule Times Are Reset to One-Hour Default (281930)

SYMPTOMS

When Systems Management Server (SMS) Advertised Programs Manager (Smsapm32.exe) starts, the Offer Data Provider (ODP) schedule times are reset to their default of 1 hour until the next Client Configuration Installation Manager (CCIM) cycle is run. If the SMS ODP schedules have been changed from their default of 1 hour, they are not reset to their expected values until the next CCIM interval (the default interval is 23 hours).

This problem affects SMS 2.0 Service Pack 2 (SP2) and Service Pack 3 (SP3) only.

CAUSE

When Smsapm32.exe starts, it incorrectly overrides any user-configured or administrator-configured ODP refresh times. Therefore, if clients have been configured not to check for new advertised programs for long periods (for example, to reduce network bandwidth), the configured schedule is not used until the next scheduled CCIM interval (the default interval is 23 hours).

RESOLUTION

To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 4.