Event ID 7023 Occurs When the BINL Service Does Not Start (281929)


The information in this article applies to:

  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Advanced Server SP1
This article was previously published under Q281929

SYMPTOMS

When you restart your computer, Boot Information Negotiation Layer service (BINL service) in the Remote Installation Services (RIS) may not start.

Also, the following error message may be reported in the system event log:
Service Control Manager event ID 7023:
The Boot Information Negotiation Layer terminated with the following error:
The specified domain either does not exit or could not be contacted.

The Application Log shows BINLSVC 1002 and 1008 error messages when this service is starting up:

Event ID 1002, source BINLSVC
Description:
The BINL service cannot initialize its global data. The following error occurred: 1355

Event ID 1008, source BINLSVC
BINL service is shutting down because of error 1355
However, you are able to start the service manually after a few hours. Then, the Verify Server property in RIS shows no errors.

CAUSE

This issue is a timing issue, and it can occur if you configured RIS and the DHCP Server service on the same domain controller.

The error message can occur if the server is configured as a WINS client or if a WINS server is not defined for the server. This behavior has not been reported when the server is configured as its own WINS server.

RESOLUTION

To work around this issue, configure the BINL service to be dependent on DHCP Server. To do this, follow these steps:
  1. Start Registry Editor (Regedt32.exe).
  2. Locate and click the following registry key:

    HKEY_LOCAL_MACHINE\System\CurrrentControlSet\Services\BINLSVC\DependOnService

  3. On the Edit menu, click Add, and then enter the following value: DHCPServer
NOTE: If you remove DHCP Server at a later time, you must remove all of the dependences on DHCP Server as well. If you do not remove the dependencies, the computer locks when you restart it.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

The RIS feature that is included with Windows 2000 Server is designed to install Microsoft Windows 2000 Professional clients.

Even after you enable the Debug mode, an 1355 event is reported in the log.

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

236033 How to Enable Debug Mode for Remote Install Servers

Modification Type:MinorLast Reviewed:1/26/2006
Keywords:kbDHCP kberrmsg kbprb KB281929
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