Encarta 2001 Error Message: Enc2001.exe Unable to Locate Dll the Dynamic Link Library Mvcl53n.dll Could Not Be Found (281874)

RESOLUTION

To resolve this issue, use the following methods in the order in which they are presented.

Clean Boot Your Computer

The following startup options are turned off (disabled) when you clean boot your computer:

• System.ini entries
• Win.ini entries
• Static virtual device drivers (VxD files)
• Startup items
• Environment variables for MS-DOS emulation

To clean boot your computer, use the appropriate method for your version of Microsoft Windows.

Microsoft Windows Millennium Edition (Me)

A clean boot loads Windows Me without starting any other programs that may interfere with Encarta Setup.

1. Click Start, and then click Run.
2. In the Open box, type msconfig, and then click OK.
3. On the General tab, click Selective startup.
4. Click to clear all of the check boxes under Selective startup.
5. On the Startup tab, click to select the StateMgr check box, and then click OK.
6. When you are prompted to restart your computer, click Yes.

To restore the normal startup process for your computer:

1. Click Start, and then click Run.
2. In the Open box, type msconfig and then click OK.
3. On the General tab, click Normal startup and then click OK.
4. When you are prompted to restart your computer, click Yes.

Microsoft Windows 98

A clean boot loads Windows 98 without starting any other programs that may interfere with Encarta Setup.

1. Click Start, and then click Run.
2. In the Open box, type msconfig, and then click OK.
3. On the General tab, click Selective Startup.
4. Click to clear the following check boxes:

   Process Config.sys file
   Process Autoexec.bat file
   Process Winstart.bat file (if not unavailable or dimmed)
   Load startup group items

5. On the Win.ini tab, click the plus sign (+) next to [Windows]. Click to clear the check boxes for the following lines:

   Load=
   Run=

6. Click OK. Click Yes to restart your computer.

To restore the normal startup process for your computer:

1. Click Start, and then click Run.
2. In the Open box, type msconfig, and then click OK.
3. On the General tab, click Normal startup, and then click OK.
4. When you are prompted to restart your computer, click Yes.

Microsoft Windows 95

Windows 95 does not offer the same steps as Windows 98 or Windows Me for a clean boot. To make sure that no other programs are running in the background, use the "Close Program" feature:

1. Press CTRL+ALT+DELETE.
2. In the Close Program dialog box, click any program except Explorer or Systray (which are components of Microsoft Windows), and then click End Task.
   
   If you receive a message that states that the program is not responding, click End Task again.
3. Repeat steps 1 and 2 to quit all programs except Explorer and Systray.

Copy Files to Encarta Product Folder

1. Right-click Start, and then click Explore.
2. In the left pane, double-click Program Files.
3. Double-click Common Files.
4. Double-click Microsoft Shared.
5. Double-click Reference 2001.
6. In the right pane, press and hold down CTRL as you click to select the following files:

   Mapobj81.dll
   Mvbk53n.dll
   Mvcl53n.dll
   Mvjk53n.dll
   Mvmc53n.dll
   Mvmg53n.dll
   Mvps53n.dll
   Mvtl53n.dll
   Mvut53n.dll
   Sfc10.ocx
   Shrl30.dll
   Shrpnl10.dll

7. When all of these files are selected, on the Edit menu, click Copy.
8. In the left pane, double-click the Microsoft Encarta folder. If this is not found, double-click the Microsoft Reference folder, then double click the Microsoft Encarta folder.
9. Double-click the folder named after your product.
   
   NOTE: The folder name will vary slightly by product. Choose the folder name that most closely matches your Encarta product.
10. On the Edit menu, click Paste.
11. Close Windows Explorer.