OL2002: Folders That Have Non-ACP Characters Do Not Appear in Outlook 2002 (281357)


The information in this article applies to:

  • Microsoft Outlook 2002
This article was previously published under Q281357

SYMPTOMS

Internet Mail Access Protocol (IMAP) folders that have non-Active Code Page (non-ACP) characters may not appear in Outlook 2002.

WORKAROUND

To work around this behavior, use Microsoft Outlook Express 5.x to view the folder, and edit the folder name so that it appears in Outlook 2002.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

The level where a folder with non-ACP characters exists in the Folder view does not matter. The behavior occurs whether the folder is on the same level as the Inbox or is a subfolder.

For additional information about IMAP, click the article numbers below to view the articles in the Microsoft Knowledge Base:

197636 Using an IMAP Server with Outlook

197645 Configure Outlook to Receive Mail from IMAP Server

Modification Type:MajorLast Reviewed:6/20/2001
Keywords:kbbug kbui KB281357
©2002 Microsoft Corporation. All rights reserved.