Mouse Pointer May Move Randomly with Fastest Pointer Speed (280800)
The information in this article applies to:
- Microsoft Windows Millennium Edition
This article was previously published under Q280800 SYMPTOMS
If you move the mouse quickly from left to right many times, the mouse pointer may not move to the expected location.
CAUSE
This behavior can occur if you configure the mouse to use the fastest pointer speed setting.
RESOLUTIONA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
-------------------------------------------------
12/11/2000 3:50p 4.90.3001 557,536 User.exe
12/11/2000 4:12p 4.90.3001 55,808 User32.dll
WORKAROUND
To work around this issue, configure the mouse to use a slower pointer speed setting:
- Click Start, point to Settings, and then click Control Panel.
- Double-click Mouse.
- On the Pointer Options tab, move the Pointer Speed slider to the left.
- Click Apply. If the problem still occurs, move the slider further to the left, and then click Apply again.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type: | Minor | Last Reviewed: | 10/18/2005 |
---|
Keywords: | kbHotfixServer kbQFE kbenv kbprb kbQFE KB280800 |
---|
|