Add Printer Wizard Causes Dr. Watson Exception in Explorer.exe (280455)
The information in this article applies to:
- Microsoft Windows NT Server 4.0 Terminal Server Edition SP4
- Microsoft Windows NT Server 4.0 Terminal Server Edition SP5
- Microsoft Windows NT Server 4.0 Terminal Server Edition SP6
- Microsoft Windows NT Server 4.0
- Microsoft Windows NT Server 4.0 SP1
- Microsoft Windows NT Server 4.0 SP2
- Microsoft Windows NT Server 4.0 SP3
- Microsoft Windows NT Server 4.0 SP4
- Microsoft Windows NT Server 4.0 SP5
- Microsoft Windows NT Server 4.0 SP6
- Microsoft Windows NT Server 4.0 SP6a
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Workstation 4.0 SP1
- Microsoft Windows NT Workstation 4.0 SP2
- Microsoft Windows NT Workstation 4.0 SP3
- Microsoft Windows NT Workstation 4.0 SP4
- Microsoft Windows NT Workstation 4.0 SP5
- Microsoft Windows NT Workstation 4.0 SP6
- Microsoft Windows NT Workstation 4.0 SP6a
- Microsoft Windows NT Server, Enterprise Edition 4.0
- Microsoft Windows NT Server, Enterprise Edition 4.0 SP4
- Microsoft Windows NT Server, Enterprise Edition 4.0 SP5
- Microsoft Windows NT Server, Enterprise Edition 4.0 SP6
- Microsoft Windows NT Server, Enterprise Edition 4.0 SP6a
This article was previously published under Q280455 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
When you try to use the Add Printer Wizard to add a printer, Explorer.exe may cause an access violation error message.
CAUSE
This issue can occur if the "Installation Sources" value in the following registry key is improperly set to a REG_SZ data type:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup
Value: Installation Sources
Data type: REG_MULTI_SZ
RESOLUTIONWARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
To resolve this issue, delete the "Installation Sources" value that is listed in the "Cause" section of this article, and then enter it properly as a REG_MULTI_SZ data type.
| Modification Type: | Major | Last Reviewed: | 5/14/2003 |
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| Keywords: | kbenv kberrmsg kbprb KB280455 |
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