PUB2002: Error Message: "File Is Being Used" When You Open Multiple Documents That Use the Same Template (279389)



The information in this article applies to:

  • Microsoft Publisher 2002

This article was previously published under Q279389

SYMPTOMS

When you create a publication that is based on a custom template that you or someone else created, and then you try to create another new publication based on the same custom template, you receive the following error message:
Microsoft Publisher

The file is being used by another currently running instance of Publisher.

Try closing other instances of Publisher or saving your work in those instances; then try again.
Even if you save the first publication, you still cannot create a new publication that is based on a custom template that is in use.

WORKAROUND

To work around this problem, create only one publication at a time per custom template. Save and close the first document before you create a new publication that is based on the same custom template. After you create the new document, open the saved document and continue working on it.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MajorLast Reviewed:11/5/2003
Keywords:kbbug kbpending KB279389