XWEB: Exchange Server 5.5 OWA Unable to Open an Exchange 2000 Mailbox (278912)



The information in this article applies to:

  • Microsoft Exchange Server 5.5

This article was previously published under Q278912

SYMPTOMS

When you restart an Exchange Server 5.5 computer which has Microsoft Outlook Web Access (OWA) installed on it, users may not be able to use that Exchange Server computer to log on to Microsoft Exchange 2000 mailboxes unless someone first uses that computer to log on to an Exchange Server 5.5 mailbox.

After you log on to an Exchange Server 5.5 mailbox, users can log on to Exchange 2000 mailboxes.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.

Modification Type:MinorLast Reviewed:4/21/2005
Keywords:kbbug kbExchange550sp4Fix kbnofix KB278912