SYMPTOMS
When you open a Microsoft Project Planning (.mpp) file, you receive an error message similar to the following:
The instruction at '0xXXXXXXXX" referenced memory at "0xXXXXXXXX". The memory could not be "written".
RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The Japanese version of this fix should have the following file attributes
or later:
Date Time Version Size File name Platform
---------------------------------------------------------------------
10/18/2000 8:35 -- 1.69MB WINPROJ.msp Windows
10/18/2000 8:48 -- 4.19MB WINPROJ_Admin.msp Windows
After the hotfix is installed, the following files will have the listed
attributes or later:
Date Time Version Size File name Platform
------------------------------------------------------------------
10/17/2000 6:57 9.0.2000.1016 782,336 pj9od9.dll Windows
10/17/2000 8:23 9.0.2000.1016 262,144 pj9tm9.dll Windows
10/17/2000 8:17 9.0.2000.1016 3,391,488 pjBknd09.dll Windows
10/17/2000 8:33 9.0.2000.1016 6,160,384 WinProj.exe Windows