SNARAS Connections Fail with Events 101 and 201 (276232)


The information in this article applies to:

  • Microsoft SNA Server 4.0
  • Microsoft SNA Server 4.0 SP1
  • Microsoft SNA Server 4.0 SP2
  • Microsoft SNA Server 4.0 SP3
This article was previously published under Q276232

SYMPTOMS

Attempts to open Remote Access Service (RAS) connections over SNARAS may fail with a "TP Not Avail, No Retry" error. The RAS server logs the following events when this problem occurs: 
Event ID: 60 
Source: SNA Server
Description: Failed to invoke APPC TP SNARAS, sense data = X'084C0000'

Event ID: 557
Source: SNA Server
Description: DLOAD has timed out
These errors occur after the SNARAS service fails and logs the following events: 
Event ID 201:
Description:  SNARAS - Internal error: File E:\sna40\snaras\win32\srline.c at line 185. 

EVENT ID 101:
Description:  SNARAS - Bad in use count in correlator. Got 0x3A00000 expected 0x0.

RESOLUTION

To resolve this problem, obtain the latest service pack for SNA Server 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack


STATUS

Microsoft has confirmed that this is a problem in Microsoft SNA Server version 4.0, 4.0 SP1, 4.0 SP2, and 4.0 SP3.

This problem was first corrected in SNA Server 4.0 Service Pack 4.
Modification Type:MinorLast Reviewed:12/29/2003
Keywords:kbbug kbfix kbQFE kbSNA400PreSP4fix kbSNA400sp4fix KB276232
©2003 Microsoft Corporation. All rights reserved.