XCON: You Receive DNS Errors When Installing IMS on Top of Cluster Server (275931)


The information in this article applies to:

  • Microsoft Exchange Server 5.5
This article was previously published under Q275931

SYMPTOMS

When you install the Exchange Internet Mail Service on an Exchange 5.5 server on top of a Windows 2000 cluster node, you receive the following error message:
The Internet Mail Service requires DNS domain name to be configured on [SERVERNAME]. To configure domain name use network control panel on [SERVERNAME] or select another server.

CAUSE

In a normal installation, this error is sufficient for most users to correct the problem. In a cluster environment, the [SERVERNAME] actually refers to the Virtual Server name of the cluster.

RESOLUTION

To correct this behavior in a cluster environment, you need to configure the DNS host name on all cluster nodes before you can install IMS. The DNS name on each cluster needs to be unique. Entering the cluster virtual server name on each machine does not work.
Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbprb KB275931
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