Multiple Icons Are Selected After You Resume Your HP Pavilion Computer (275672)


The information in this article applies to:

  • Microsoft Windows Millennium Edition
This article was previously published under Q275672

SYMPTOMS

After you resume your Hewlett-Packard (HP) Pavilion computer from Standby mode by pressing any of the following keys, you may experience odd behavior when you click one or more icons:
  • PRINT SCRN
  • SCROLL LOCK
  • INSERT
  • HOME
  • PAGE UP
  • PAGE DOWN
  • DELETE
  • UP ARROW, DOWN ARROW, RIGHT ARROW, LEFT ARROW
  • PAUSE
  • BREAK
Specifically, if you click an icon on the desktop and then click another icon, both icons may become selected. If you continue to click icons, each icon may be selected, but the first icons you clicked remain selected. If you then try to start a program by double-clicking its icon, all of the selected icons are activated, and multiple programs may start.

CAUSE

This issue can occur when the keyboard Shift state is not properly set after you resume your computer from Standby mode.

RESOLUTION

To resolve this issue, contact HP to inquire about the availability of a fix for this issue.

To work around this issue, press the SHIFT key on the right side of your keyboard to prevent multiple icons from being selected.

NOTE: If you resumed your computer by pressing PAUSE or BREAK, press any CTRL key to prevent multiple icons from being selected.
Modification Type:MinorLast Reviewed:9/28/2004
Keywords:kbHardware kbprb KB275672
©2004 Microsoft Corporation. All rights reserved.