The IntelliMouse device is not detected on the Macintosh operating system (275478)


The information in this article applies to:

  • Microsoft IntelliMouse Explorer for Bluetooth 2.0
  • Microsoft IntelliPoint Software version 4.1
  • Microsoft IntelliPoint Software 5.1
  • Microsoft IntelliPoint software for Macintosh 1.1
  • Microsoft Laser Mouse 6000
  • Microsoft Optical Desktop Elite for Bluetooth 2.0
  • Microsoft Optical Mouse Blue
  • Microsoft Wireless Laser Desktop 6000
  • Microsoft Wireless Laser Desktop 6000 v2.0
  • Microsoft Wireless Laser Mouse 8000
  • Microsoft Wireless Laser Mouse 6000
  • Microsoft Wireless Notebook Laser Mouse 6000
  • Microsoft Wireless Notebook Optical Mouse
  • Microsoft Wireless Notebook Optical Mouse 4000
  • Microsoft Wireless Optical Desktop
  • Microsoft Wireless Optical Desktop 5000
  • Microsoft Wireless Optical Desktop Comfort Edition
  • Microsoft Wireless Optical Desktop Pro
  • Microsoft Wireless Optical Mouse 2.0
  • Microsoft Wireless Optical Mouse 1000
  • Microsoft Wireless Optical Mouse 3000
  • Microsoft Wireless Optical Mouse Blue
  • Wireless Optical Desktop 3000
This article was previously published under Q275478

SYMPTOMS

When you connect a universal serial bus (USB) Microsoft IntelliMouse pointing device to a Macintosh computer, the pointing device may not be detected by the computer.

CAUSE

This issue may occur if the USB HID Driver extension is turned off.

RESOLUTION

To resolve this issue, turn on the USB HID Driver extension. To do this, follow these steps:
  1. Click the Apple Menu.
  2. Point to Control Panels, and then click Extensions Manager.
  3. Under Extensions, click to select the check box that is next to USB HID Driver.
  4. Click Restart.

MORE INFORMATION

The USB HID Driver is the extension that enables all USB devices that are attached to the Macintosh computer to be detected by the computer.

The USB HID Driver is required for the MAC OS 8.5.1 through 9.0.4.

The USB HID Driver is installed as an upgrade by GameSprockets version 1.7.5.

The USB HID Driver does not have to be active to run the IntelliPoint software on MAC OS 9.1 or a later version.
Modification Type:MajorLast Reviewed:9/26/2006
Keywords:kbenv kbHardware kbprb KB275478
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