NTFS-Formatted Zip Disk Will Not Eject (275314)


The information in this article applies to:

  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Professional SP1
This article was previously published under Q275314

SYMPTOMS

An Iomega Zip disk does not eject when you press the eject button on the front of your computer.

CAUSE

This behavior occurs because the removable disk is formatted to use the NTFS file system.

RESOLUTION

If you are a member of the Administrators group by default, you can follow these steps to eject the disk: Close any windows that list the contents of the disk, right-click the Zip drive icon on your desktop, and then click Software eject.

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

256592 Error Messages When You Try to Eject, Format, or Label a Removable Disk

MORE INFORMATION

The NTFS format is a fixed-disk file system, which locks the disk when it is mounted under Windows 2000.

This behavior is known to occur on Dell portable computers that have the notebook Zip drives installed. For addition information regarding this situation you can refer to the following Dell Web site:

http://support.dell.com/docs/storage/zip250/en/files/nbktrble.htm#NTFS

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Modification Type:MinorLast Reviewed:1/26/2006
Keywords:kbHardware kbprb KB275314
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