MOD2000: Unable to Install Microsoft Office 2000 Service Release 1 (SR-1/SR-1a) Update onto a Computer That Has a Run-Time Application (275253)
The information in this article applies to:
- Microsoft Office 2000 Developer
This article was previously published under Q275253 Moderate: Requires basic macro, coding, and interoperability skills.
SYMPTOMS
When you try to install the Microsoft Office 2000 Service Release 1 (SR-1/SR-1a) update from http://office.microsoft.com onto a computer that has a Microsoft Access 2000 run-time application (instead of Microsoft Office or Access 2000), you receive the following SR-1 update message:
The Update program did not locate the expected version of Microsoft Office 2000 on this machine.
CAUSE
You receive this message when the Access 2000 run-time application includes the Alternative Version of the Access Run-Time, otherwise known as Microsoft Access Run-Time Minimal. NOTE: You do not need to apply Microsoft Office 2000 Service Release 1 if you are not experiencing any of the few Access Run-Time issues that are addressed by it.
For information on what Access Run-Time issues are addressed by Microsoft Office 2000 Service Release, please see the following article in the Microsoft Knowledge Base:
257328 MOD2000: Office 2000 SR-1/SR-1a Updates Access 2000 Run-Time
RESOLUTION
There are two steps to resolve this issue:
- This step must be taken on the developer's computer. The developer must install SR-1 from the MOD 2000 SR-1 fulfillment CD on the development computer. The developer must then repackage and redeploy the run-time application using the Alternative Version of the Access Run-Time, which is included with the MOD 2000 SR-1 fulfillment CD.
- This step must be taken on the client's computer. The client must back up the mdb file that is used by the run-time application, uninstall the old run-time application, re-install the new run-time application created in step 1, and restore the mdb file from the backup.
REFERENCESFor additional information obtaining the MOD SR-1 fulfillment CD, click the article number below
to view the article in the Microsoft Knowledge Base:
253566 MOD2000: How to Obtain and Install Microsoft Office 2000 Developer Service Release 1 (SR-1)
For additional information about the Alternative version of Access Run-Time, click the article number below
to view the article in the Microsoft Knowledge Base:
243957 MOD2000: Access 2000 Run-Time Minimum Now Available for Download
Modification Type: | Minor | Last Reviewed: | 8/9/2004 |
---|
Keywords: | kbdownload kberrmsg kbPDWizard kbprb KB275253 |
---|
|