OFF2001: Open, Save, or Insert Commands May Crash Office If ACTION Files 1.5.2 Enabled (275218)
The information in this article applies to:
- Microsoft Excel 2001 for Mac
- Microsoft Word 2001 for Macintosh
This article was previously published under Q275218 SYMPTOMS
If ACTION Files version 1.5.2 is installed and you select a command in Office 2001 that accesses a dialog box that contains Navigation Services, the Office program may unexpectedly quit.
CAUSE
This problem occurs when ACTION Files version 1.5.2 is installed and is turned on for Office 2001 programs.
WORKAROUND
To work around this problem, use any of the following methods:
- Download ACTION Files version 1.5.3 or later from the Power On Software Web site:
-or-
- Turn off all Microsoft Office programs in the Action Utilities Control Panel, by using the steps in the ACTION Files Manual.
-or- - Remove or turn off ACTION Files 1.5.2 from the active System Folder.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATIONMicrosoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
| Modification Type: | Major | Last Reviewed: | 10/7/2003 |
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| Keywords: | kbbug kbnofix KB275218 |
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