How to Route Customers to Their Basket When They Click the Add Item to Basket Button (275172)


The information in this article applies to:

  • Microsoft Commerce Server 2002
  • Microsoft Commerce Server 2000
This article was previously published under Q275172

SUMMARY

By default, when a customer clicks the Add Item to Basket button on one of your Commerce Server product pages (product.asp), the customer is returned to the product page after the item is added to their basket. A message below the Add Item to Basket button indicates that the item has been added to the customer's order (Added item to the order). To view the basket, the customer must click the basket link at the top of the product page, so that they are routed to the basket page (basket.asp).

MORE INFORMATION

To change this behavior on your Web site, so that your customers are automatically routed to their basket when they click the Add Item to Basket button, follow these steps:
  1. Open the Commerce Server Manager (MMC).
  2. Click to expand Commerce Sites, expand your Site Name and then expand Site Resources.
  3. Right-click App Default Config, and then click Properties.
  4. To route customers to their basket when they click the Add to Basket button, you must modify the Add item redirect options setting. To do this, change this option to 0 (zero).
  5. Click Apply to save your modification.
NOTE: This change will not take effect until you restart the site, and all of the application configuration parameters are reloaded. If you are using Microsoft Internet Information Services (IIS), and you want this change to take effect immediately, execute the iisreset command at the command prompt (note that your site will not be accessible until the command completes) or unload the application through the Internet Information Services snap-in.
Modification Type:MajorLast Reviewed:10/22/2003
Keywords:kbinfo KB275172
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