OL2000: The End Call Button Is Not Available for Contacts (274298)



The information in this article applies to:

  • Microsoft Outlook 2000

This article was previously published under Q274298

SYMPTOMS

When you use the phone dial capability for contacts in Outlook, you may receive the following error message when you click End Call:
The telephony device driver is unable to respond to your request at this time.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MajorLast Reviewed:10/2/2003
Keywords:kbbug kbfix kbQFE KB274298