WD2002: Using Pages Per Sheet Option Prints Incorrect Paper Size (273999)


The information in this article applies to:

  • Microsoft Word 2002
This article was previously published under Q273999

For a Microsoft Word 2000 version of this article, see 224639.

SYMPTOMS

When you print a document by using the Pages per sheet option, your printer requests and/or prints a paper size that is different from the paper size that you set by using Page Setup (on the File menu, click Page Setup, and then click the Paper Size tab).

To print more than one page per sheet, follow these steps:
  1. On the File menu, click Print.
  2. In the Zoom section of the Print dialog box, click to select the number of pages in the Pages per sheet box.

CAUSE

When you print a document whose paper size differs from your printer's default paper size, and you choose to print more than one page per sheet, your printer's paper size is used, instead of the paper size that you set using Page Setup (on the File menu, click Page Setup and then click the Paper Size tab).

WORKAROUND

To work around this problem, change your printer's default paper size to match the paper size that you set in the Page Setup dialog box. To set the default paper size for your printer, use one of the following methods.

NOTE: These methods may vary, depending on your specific printer.

Method 1: Paper Properties

  1. On the File menu, click Print.
  2. Click Properties.
  3. Click the Paper tab to set the default paper size.

Method 2: Advanced Options

  1. On the File menu, click Print.
  2. With your printer selected in the Name box, click Properties.
  3. On the Layout tab, click Advanced.
  4. In the Advanced Options dialog box, change the Paper Size box to Letter.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kbbug kbnofix KB273999
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