Crimson Skies: "Abnormal Program Termination" Error Message When You View Scrapbook (273921)

RESOLUTION

To prevent this issue from occurring, increase the amount of available memory or hard disk space in your computer. To do this, use one or more of the following methods.

Quit Unnecessary Programs

Quit any unnecessary programs that are running on your computer before you start Crimson Skies. To do this:

1. Disable any anti-virus programs or disk utilities that are installed on the computer. For information about how to disable these programs, see the printed or online documentation for the program.
2. Press CTRL+ALT+DELETE to open the Close Program dialog box.
   
3. In the Close Program dialog box, click any program except Explorer or Systray (which are components of Microsoft Windows) or Netscape Navigator, and then click End Task.
   
   If you receive a message stating that the program is busy or not responding, click End Task again.
4. Repeat steps 2 and 3 to quit all unnecessary programs.

If the issue continues to occur, proceed to the next method.

Make Sure That Virtual Memory Is Enabled on Your Computer

Make sure that virtual memory is enabled on your computer. To do this:

1. Click Start, point to Settings, and then click Control Panel.
2. Double-click System.
3. Click the Performance tab.
4. Click Virtual Memory.
5. Make sure that the Disable virtual memory. (Not recommended) check box is cleared.
6. Click Let Windows manage my virtual memory settings. (Recommended), and then click OK.
7. If you are prompted to restart the computer, do so.

If the issue continues to occur, proceed to the next method.

Increase the Amount of Available Hard Disk Space

To increase the amount of available hard disk space in your computer:

1. Right-click the Recycle Bin icon on the desktop, click Empty Recycle Bin, and then click Yes.
2. Back up and then remove any files on the hard disk that you do not use frequently.
   
   For information about how to back up your files, click Start, and then click Help. On the Index tab, type backing, and then double-click the Backing up files or Backing up files, folders topic.
3. Delete any unnecessary files on the hard disk.
   
   For information about how to delete files, click Start, and then click Help. On the Index tab, type deleting, and then double-click the Deleting files or folders or Deleting files, folders topic.

If the issue continues to occur, you may need to install additional memory in your computer.

To determine the amount of memory that is installed in your computer:

1. Click Start, point to Settings, and then click Control Panel.
2. Double-click System.
3. On the General tab, note the amount of memory that is displayed under Computer, and then click OK.