Volume Settings Revert After You Restart Your Computer (273858)



The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 98 Second Edition
  • Microsoft Windows Millennium Edition

This article was previously published under Q273858

SYMPTOMS

After you restart your computer after you changed the volume settings for your computer, the volume settings may revert to the previous settings.

CAUSE

This problem can occur if the following conditions exist:
  • You are using a Windows Driver Model (WDM) audio driver. Note that this issue does not occur unless you are using a WDM driver.
  • You adjusted the volume settings by pressing the appropriate volume or mute key on your computer, or by using one of the following key combinations:
    • FN+PAGE UP (increase volume)
    • FN+PAGE DOWN (decrease volume)
    • FN+END (mute)
Under these conditions, the changes you make are not saved to the registry, and volume settings revert to the previous settings after you restart your computer.

RESOLUTION

To work around this problem, double-click the speaker icon on the right side of the taskbar, adjust the appropriate volume settings, and then quit the Volume Control tool.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MinorLast Reviewed:9/28/2004
Keywords:kbprb kbsound KB273858