Cannot Use Pre-Dial Script Because Run Script Option Is Unavailable (273462)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
This article was previously published under Q273462

SYMPTOMS

Under Initialization in the Modem Configuration dialog box, the Run script option may be unavailable. Because of this, you may be unable to use a pre-dial script with a Phone Book entry.

CAUSE

This problem can occur because a logic error in Windows 2000 incorrectly disables this option.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:
   Date        Time    Version           Size     File name
   -------------------------------------------------------
   28/09/2000  04:44p  5.0.2195.2362     526,608  Rasdlg.dll
   06/09/2000  01:14p  5.0.2195.2132     57,616   Rasman.dll
   06/09/2000  01:14p  5.0.2195.2132     150,288  Rasmans.dll
   06/09/2000  01:14p  5.0.2195.2132     54,032   Rastapi.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.

MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Modification Type:MinorLast Reviewed:9/26/2005
Keywords:kbHotfixServer kbQFE kbbug kbenv kbfix kbui kbWin2000PreSP2Fix KB273462
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