Encarta or HomePub Error Message: An Error Has Occurred in the Script on This Page (272653)



The information in this article applies to:

  • Microsoft Home Publishing 2000
  • Microsoft Encarta Reference Suite 2001
  • Microsoft Encarta Language Learning French
  • Microsoft Encarta Language Learning Spanish

This article was previously published under Q272653

SYMPTOMS

When you use Microsoft Home Publishing 2000 to start projects from Creative Ideas or when you run a program that is included in Microsoft Encarta Reference Suite 2001, you may receive one of the following error messages:

Home Publishing 2000:

ERROR MESSAGE: An error has occurred in the script on this page.
Line: 177
Char: 2
Error: Automation server can't create object
Code: 0
URL: its:c:\Program Files\Microsoft Home Publishing 2000\hpusp.its::/greeting.htm

NOTE: This URL address will vary depending on the project that you select.

Encarta 2001:

ERROR MESSAGE: An error has occurred in the script on this page.
Line: 144
Char: 5
Error: 'TDMaintitle.filters.0' is null or not an object
Code: 0
URL: msref://pid=vg00/cmd=article/id=631502735

CAUSE

This behavior can occur if the script files that are included with the programs listed at the beginning of this article are damaged.

RESOLUTION

To resolve this issue, use the following methods in the order in which they are presented.

Download and Install the Latest Version of Microsoft Internet Explorer

To download and install the latest version of Microsoft Internet Explorer, visit the following Microsoft Web site:

Download and Install the Latest Version of Microsoft DirectX

To download and install the latest version of DirectX, visit the following Microsoft Web site: To determine the version of DirectX that is currently installed on your computer:
  1. Click Start, and then click Run.
  2. In the Open box, type dxdiag, and then click OK.
  3. On the System tab, note the version number that is listed under System Information.

Modification Type:MajorLast Reviewed:1/26/2006
Keywords:kbenv kberrmsg kbprb KB272653