OL2000: Regional Settings Are Corrupted When You Receive an HTML E-mail Message (272171)


The information in this article applies to:

  • Microsoft Outlook 2000
  • Microsoft Windows 98 Second Edition
This article was previously published under Q272171

SYMPTOMS

When you receive an e-mail message that has the encoding format set to user-defined, the Regional Settings in Control Panel displays the same country for all of the entries.

WORKAROUND

To work around this problem, save all of your work, close all of your programs, and then restart Microsoft Windows.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

When the first e-mail message in your Inbox has the encoding format set to user-defined, and the e-mail message is in Hypertext Markup Language (HTML) format, the Regional Settings in Control Panel appears to be corrupted. If you open a different e-mail message before you open the HTML message, the problem does not occur.
Modification Type:MajorLast Reviewed:5/20/2003
Keywords:kbbug kbpending KB272171
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