OLEXP: E-mail Messages Are Missing from Your Inbox (271681)
The information in this article applies to:
- Microsoft Outlook Express 5.5 for Windows NT 4.0
- Microsoft Outlook Express 5.01 for Windows NT 4.0
- Microsoft Outlook Express 5.0 for Windows NT 4.0
- Microsoft Outlook Express 5.5 for Windows 98 Second Edition
- Microsoft Outlook Express 5.01 for Windows 98 Second Edition
- Microsoft Outlook Express 5.0 for Windows 98 Second Edition
- Microsoft Outlook Express 5.5 for Windows 98
- Microsoft Outlook Express 5.01 for Windows 98
- Microsoft Outlook Express 5.0 for Windows 98
- Microsoft Outlook Express 5.5 for Windows 95
- Microsoft Outlook Express 5.01 for Windows 95
- Microsoft Outlook Express 5.0 for Windows 95
- Microsoft Outlook Express 5.5 for Windows 2000
- Microsoft Outlook Express 5.01 for Windows 2000
This article was previously published under Q271681 For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base: 257824 OL2000: Differences Between Outlook and Outlook Express SYMPTOMS
When you view your Inbox folder, only e-mail messages that you have not read are listed. If you read an e-mail message and mark it as read, it disappears from the list of messages in your Inbox.
CAUSE
The view has been changed to "Hide Read Messages." Outlook Express filters messages that you have read from your Inbox view and reflects only the number of unread messages in the lower-left corner of the Outlook Express window. This gives the false impression that the read messages are missing from your Inbox.
RESOLUTION
On the View menu, point to Current View, and then click Show All Messages.
MORE INFORMATION
Missing messages can also result due to corruption in the Folders.dbx file. Renaming any instances of this file and restarting Outlook Express will rebuild the Folders.dbx file(s) automatically.
| Modification Type: | Major | Last Reviewed: | 6/28/2004 |
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| Keywords: | kbprb KB271681 |
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