WD97: Word Stops Responding When Started on a Compaq Armada M300 or M700 (271186)
The information in this article applies to:
- Microsoft Word 97 for Windows, when used with:
- the operating system: Microsoft Windows 95
This article was previously published under Q271186 SYMPTOMS
When you start Word, either from a shortcut or by double-clicking a document name in Windows Explorer, Word stops responding (hangs). You must restart the computer.
CAUSE
This problem occurs on Compaq Armada M300 and M700 notebook computers that are running Windows 95 OSR-2.1 with the ATI Rage Mobility Driver.
WORKAROUND
To work around this problem, browse to the following Compaq Web site for an updated driver:
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
| Modification Type: | Major | Last Reviewed: | 2/10/2001 |
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| Keywords: | kbprb KB271186 |
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