Subject line in out-of-office messages is in a language other than English (270018)


The information in this article applies to:

  • Microsoft Exchange Server 5.5
  • Microsoft Exchange 2000 Server
This article was previously published under Q270018

SYMPTOMS

When you enable out-of-office (OOF) messages to the Internet on the Internet Mail Service, if the message is sent through the Microsoft Exchange Internet Mail Service, the text in the subject line of the OOF message may not be in English.

Note Within the Exchange Server organization, the OOF messages are in English.

CAUSE

This behavior can occur if the system default locale setting in the Regional Settings tool in Control Panel is not set to English.

RESOLUTION

To resolve this issue on a computer that is running Exchange Server:

  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Regional Settings, and then in the Locale box, click English (United States).
  3. Click to select the Set as system default locales check box, and then click Apply.
  4. Restart the computer.

To resolve this issue on a computer that is running Microsoft Windows 2000:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Regional Options.
  3. On the General tab, locate Language settings for the system, and then click Set Default.
  4. In the Select System Locale window, select English (United States), and then click OK.
  5. Click OK to close Regional Options.
  6. Restart the computer.

Note In Windows 2000, if you change the system locale, you may need to install the necessary bitmap font files to support programs in the language you have selected. To do this, insert the Microsoft Windows NT Server or Windows 2000 Server CD-ROM when you are prompted for it.

STATUS

This behavior is by design.

MORE INFORMATION

To verify that the OOF messages are in English, follow these steps:
  1. Enable the OOF messages for one mailbox. If that mailbox is already able to send OOF messages, disable the option, and then enable it again.
  2. Send a message to the mailbox to verify that the OOF message is in English. Make sure that you send the test message from an external Internet domain.
Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbfix kbprb KB270018
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