Magic School Bus: Distorted Sound or MMSYSTEM326 Error Message in Program (269815)


The information in this article applies to:

  • Scholastic's The Magic School Bus in Concert
  • Scholastic's The Magic School Bus Lands on Mars
  • Scholastic's Magic School Bus Series: Volcanoes 1.0
  • Scholastic's The Magic School Bus Discovers Flight 1.0
  • Scholastic's The Magic School Bus Whales and Dolphins 1.0
This article was previously published under Q269815

SYMPTOMS

When you run one of the programs listed at the beginning of this article, you may experience one or more of the following symptoms:
  • Sounds in the game may not be played.
  • Sound playback may be distorted or scratchy.
  • Sound playback may skip or stutter.
  • You may receive an error message similar to the following:
    MMSYSTEM326 No wave device that can play files in the current format is installed.

CAUSE

This behavior can occur if the sound driver for your sound card is outdated.

RESOLUTION

To resolve this issue, contact the your sound card manufacturer to inquire about how to obtain and install the latest version of the sound driver for your sound card.

For information about how to contact the manufacturer of your sound card, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Modification Type:MajorLast Reviewed:11/24/2003
Keywords:kberrmsg kbprb kbsound KB269815
©2003 Microsoft Corporation. All rights reserved.