Error Message Occurs When Installing Network Monitor 2.0 (269559)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0 SP3
  • Microsoft Windows NT Server 4.0 SP4
  • Microsoft Windows NT Server 4.0 SP5
  • Microsoft Windows NT Server 4.0 SP6
  • Microsoft Windows NT Server 4.0 SP6a
  • Microsoft Windows NT Workstation 4.0 SP3
  • Microsoft Windows NT Workstation 4.0 SP4
  • Microsoft Windows NT Workstation 4.0 SP5
  • Microsoft Windows NT Workstation 4.0 SP6
  • Microsoft Windows NT Workstation 4.0 SP6a
  • Microsoft Windows NT Server, Enterprise Edition 4.0 SP4
  • Microsoft Windows NT Server, Enterprise Edition 4.0 SP5
  • Microsoft Windows NT Server, Enterprise Edition 4.0 SP6
  • Microsoft Windows NT Server, Enterprise Edition 4.0 SP6a
This article was previously published under Q269559

SUMMARY

When you install Network Monitor 2.0 or later, you may receive an error message that states Microsoft Internet Explorer 4.0 or later must be installed on the computer. The Network Monitor installation process then stops responding.

MORE INFORMATION

To install Network Monitor on Windows NT 4.0, use one of the following methods:
  1. Install Internet Explorer 4.0 or later, and then install Network Monitor.

    -or-
  2. Copy the following files from a computer that has Internet Explorer 4.0 or later installed to the System32 directory:

    Shdocvw.dll
    Shlwapi.dll

After you complete one of these steps, the installation process continues until Network Monitor is successfully installed.
Modification Type:MajorLast Reviewed:5/14/2003
Keywords:kbhowto KB269559
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