"The Specified Module Could Not Be Found" Error Message Resetting Password w/NetWare-Enabled Account (268709)


The information in this article applies to:

  • Microsoft Windows 2000 Professional SP1
This article was previously published under Q268709

SYMPTOMS

When you try to use the Active Directory Users and Computers snap-in to reset a user's password, you may receive the following error message:
The specified module could not be found.

CAUSE

This issue can occur if the user account contains NetWare fields. If the user account contains NetWare fields, the snap-in tries to load the Fpnwclnt.dll file, but this file is not included with Windows 2000 Professional.

RESOLUTION

To resolve this issue, install the Fpnwclnt.dll file.

STATUS

This behavior is by design. The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:10/9/2003
Keywords:kbbug kbenv kberrmsg kbfix KB268709
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