Scanner Does Not Work While Lamp Is Warming (267505)



The information in this article applies to:

  • Microsoft Windows Millennium Edition

This article was previously published under Q267505
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

SYMPTOMS

When you press the scan button on a scanner to scan an image, your scanner may not start scanning the image. When this occurs, you may not receive any messages to indicate what is happening.

CAUSE

This behavior can occur when the scanner lamp is warming up. Most scanners need a variable period of time to heat the scanner lamp, and the scanner may not work until this process completes.

RESOLUTION

To work around this behavior, wait until the scanner lamp warms up.

Modification Type:MajorLast Reviewed:7/13/2006
Keywords:kbHardware kbprb KB267505