HP Color LaserJet 5/5M is Not Detected by Millennium Plug and Play (267328)



The information in this article applies to:

  • Microsoft Windows Millennium Edition

This article was previously published under Q267328
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

SYMPTOMS

When you attempt to install the Hewlett-Packard (HP) Color LaserJet 5/5M printer on a Microsoft Windows Millennium Edition (Me)-based computer, the printer is detected by Plug and Play, but the printer drivers are not automatically installed as expected.

WORKAROUND

To work around this behavior, manually install the printer drivers by using the Add Printer Wizard. To do so, follow these steps:
  1. Click Start, point to Settings, and then click Printers.Double-click Add Printer.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MajorLast Reviewed:7/13/2006
Keywords:kbbug kbprint KB267328