QuickTime movies do not play on some computers in PowerPoint 2000 (266983)
The information in this article applies to:
- Microsoft PowerPoint 2000
This article was previously published under Q266983 IMPORTANT: This article contains information about modifying the registry.
Before you modify the registry, make sure to back it up and make sure that you
understand how to restore the registry if a problem occurs. For information
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article number to view the article in the Microsoft Knowledge Base: 256986 Description of the Microsoft Windows Registry SYMPTOMS When you run a presentation in Microsoft PowerPoint 2000
that contains one or more Apple QuickTime movies, they may not play at all, and
they may appear as empty frames. If you try to play the movie while editing the
slide, you receive the following truncated error message: The specified file cannot be played on the specified MCI device.
The file may be corrupt, not in the correct format, or no fil CAUSE Microsoft PowerPoint 2000 can only play back QuickTime
movies (*.mov files) that use compression schemes which have corresponding
Media Control Interface (MCI) compatible codecs.
A codec
(Compressor/Decompressor) is an algorithm or scheme used to compress
information when recording digital video or audio. For example, when you
transmit video over the Internet, the video must be compressed on the sending
end and decompressed on the receiving end. A codec can be chosen based upon
desired compression, or desired quality.
When you play a QuickTime
movie in PowerPoint, a Video for Windows decompressor decompresses the
QuickTime movie. If the decompressor does not support the compression method
used by the QuickTime movie, it cannot display the movie on the screen.
Currently, Microsoft Windows Media only supports Apple QuickTime version 2 file
compression format.
There are several third-party multimedia programs
that install MCI compatible codecs that support QuickTime versions 3.x and 4.x
formatted movies.
If one of these applications is installed on a
computer, that computer will be able to play back the newer versions of
QuickTime movies in PowerPoint 2000, but only on that computer. WORKAROUNDCreate a Hyperlink to the .mov File When you create a hyperlink to a .mov file, the QuickTime player
for Windows plays the file rather than Windows Media Player. It will be played
in it's own Quicktime window and it will not play automatically.
- Create or select an object or text that you want to use as
the source of a hyperlink.
- On the Insert menu, click Hyperlink.
- In the Link to area, click
Existing File or Web Page.
- In the Browse For section, click File. Find the .mov file that you want to play and then click
OK.
- Click OK.
During the slide show, all you need to do is click the linked
object or text. If a valid player is available, it will start and play the
Quicktime movie. Convert Movies to a Compatible FormatNOTES: The following procedures use QuickTime 4.0 Pro; the
procedure for the basic version of QuickTime 4.0 is not documented here. This
procedure is the same whether you are using QuickTime 4.0 Pro for Windows or
for Macintosh. You can use other QuickTime editing programs in place of
QuickTime 4.0 Pro. For information about how to do this, see your product's
documentation. Following is a list of standard codecs that are
usually present on both Windows and QuickTime 4.0. Although other codecs may be
available for selection, the following codecs can be used with little worry:
Standard Compression Formats- BMP
- Cinepak
- DV-NTSC
- DV-PAL
- Intel Indeo Video R3.2
- Intel RAW
- None
To convert movies to a compatible format, use either of the
following methods: Method 1: Convert QuickTime Movies to AVI Format- Start QuickTime 4.0 Pro, and open the file that you want to
convert.
- On the File menu, click Export.
- Set the Export file type to Movie to AVI.
- Click Options, and then click Settings.
- In the Compressor group, click the list of compressors and choose one from the
preceding list. One of the more popular formats is Cinepak, but choose the one
that you think works best for your movie.
- Make sure to change the extension on the file name to
.avi, and then click Save.
Method 2: Recompress the QuickTime Movies with Compatible Codec- Start QuickTime 4.0 Pro, and open the file that you want to
convert.
- On the File menu, click Export.
- Set the Export file type to Movie to QuickTime Movie.
- Click Options, and then click Settings.
- In the Compressor group, click the list of compressors and choose one from the
above list. One of the more popular formats is Cinepak, but choose the one that
you think works best for your movie.
- Click Save.
Modification Type: | Minor | Last Reviewed: | 9/10/2004 |
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Keywords: | kbcorrupt kberrmsg kbtshoot kbslideshow kbframe kb3rdparty kbmm kbpending kbprb KB266983 |
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