Encarta Researcher: Cannot Copy Text from the Web (266599)


The information in this article applies to:

  • Microsoft Encarta Africana, Third Edition
  • Microsoft Encarta Encyclopedia Deluxe 2001 for Windows
  • Microsoft Encarta Encyclopedia Standard 2001 for Windows
  • Microsoft Encarta Interactive World Atlas 2001
  • Microsoft Encarta Reference Suite 2001
  • Microsoft Encarta Researcher
This article was previously published under Q266599

SYMPTOMS

When you attempt to copy text from a Web page to the Microsoft Encarta Researcher, you may receive the following error message:
To copy information from the Web:
1. Select the text or picture you want.
2. Click Add to Researcher.
Encarta Researcher collects citation information for you.

CAUSE

This behavior can occur if either of the following conditions is true:
  • Microsoft Internet Explorer security settings may be set too high.
  • The Allow paste operations via script security setting may be configured to Disable or Prompt.

RESOLUTION

To resolve this issue, use the following methods in the order in which they are presented:

Restore the Default Security Settings in Internet Explorer

To restore the default security settings in Internet Explorer:
  1. In Internet Explorer, click Internet Options on the Tools menu.
  2. On the Security tab, click Internet.
  3. Click Default Level, and then click OK.

    NOTE: You may need to refresh the screen to be able to view the article after you change the security settings in Internet Explorer.

Enable the Allow Paste Operations Via Script Feature

To enable the Allow paste operations via script feature:
  1. In Internet Explorer, click Internet Options on the Tools menu.
  2. On the Security tab, click Internet, and then click Custom Level.
  3. Under Allow paste operations via script, click Enable.
  4. Click OK, and then click Yes.
  5. Click OK.
Modification Type:MajorLast Reviewed:11/24/2003
Keywords:kbenv kbnetwork kbprb KB266599
©2003 Microsoft Corporation. All rights reserved.