OFF2000: "Required Registry Information Is Missing..." Error When You Start Programs on Macintosh PowerPC (265707)

The information in this article applies to:

Microsoft Project 2000
Microsoft Excel 2000
Microsoft Access 2000
Microsoft FrontPage 2000
Microsoft Outlook 2000
Microsoft PowerPoint 2000
Microsoft Publisher 2000
Microsoft Word 2000

This article was previously published under Q265707

WARNING:This information is preliminary and has not been confirmed or tested by Microsoft. Use only with discretion.

SYMPTOMS

When you start any of the programs listed at the beginning of this article on a Macintosh PowerPC that is running a Microsoft Windows emulation, you may receive the following error message:

Required registry information is missing and this application can not run. Please rerun setup to correct this problem.

NOTE: You may also receive the error message when you restart the computer, after you finish installing the Office 2000 program.

CAUSE

This behavior may occur when the all of the following conditions are true:

You are using a Macintosh PowerPC with an Orange Micro OrangePC model 620 or 660 Windows Compatibility Card installed.
Microsoft Windows 98 is the version of Windows running on the card.
The card is using Orange Micro OrangePC software version 3.4.1 or earlier.

NOTE: Microsoft has not tested the programs listed above on an Orange Micro OrangePC or Windows Compatibility Card.

RESOLUTION

Orange Micro has released an updated version of the OrangePC software that should resolve this problem. For more information about this problem and to download the updated software, go to the following Orange Micro Web site:

http://www.orangemicro.com/updates.html

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

For information about how to contact Orange Micro, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Modification Type:	Minor	Last Reviewed:	12/20/2005
Keywords:	kbprb KB265707