Inactive LUs may cause SnaPrint service utilization to increase (264742)


The information in this article applies to:

  • Microsoft SNA Server 4.0
  • Microsoft SNA Server 4.0 SP1
  • Microsoft SNA Server 4.0 SP2
  • Microsoft SNA Server 4.0 SP3
  • Microsoft Host Integration Server 2000
  • Microsoft Host Integration Server 2000 SP1
This article was previously published under Q264742

SYMPTOMS

If the LU that is being used by an SNA Server print session is inactive, the SnaPrint service keeps trying to activate the session. The status of the print session remains pending.

When many LUs are inactive and many print sessions are pending, the CPU utilization may reach 90 percent or higher. Task Manager shows that the SnaPrint service is using most of the processor time.

CAUSE

The SnaPrint session waits for the LU to become available, and then the SnaPrint service activates the print session.

WORKAROUND

If you stop some of the pending print sessions, the amount of CPU utilization should decrease.

STATUS

This behavior is by design for cases where the SNA Server is restarted, but the SnaPrint Server is not restarted.
Modification Type:MajorLast Reviewed:5/10/2004
Keywords:KB264742
©2004 Microsoft Corporation. All rights reserved.